mCommerce Insights

Mobile Mondays: In-App Chat

When shopping in an app, customers enjoy unprecedented personalization thanks to the channel's smart targeting and analytics capabilities. One such capability is in-app live chat, a feature that allows merchants and shoppers to connect in realtime to improve shopping experiences, answer questions, and bump up engagement. See more in this week's episode. 

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Amanda Laviana

Written by Amanda Laviana

Marketing Communications Manager | Amanda is an experienced content marketer, with a background in advertising copywriting. She manages content across an array of platforms for Shopgate, including blogs, whitepapers, webinars, social media and video.

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